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Mumbai Airport Information Guide

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Mumbai airport
87244355@N00/Flickr/CC BY-SA 2.0

Mumbai Airport Name and Code:

Chhatrapati Shivaj International Airport (BOM)

Contact Information:

  • (91)22 26264-000 for Terminal 1 (1A, 1B, 1C Domestic)
  • (91)22 26813-000 for Terminal 2 (International)
  • Website: www.csia.in

Location:

The international terminal is located at Sahar in Andheri East while the domestic terminal is in Santa Cruz, 30 kilometers (19 miles) and 24 kilometers (15 miles) north of the city respectively.

Travel Time to City Center:

One and a half to two hours to Colaba. However, travel time is much less early in the morning or late at night when traffic is lighter.

Mumbai Airport Development Fee:

From April 1, 2009, departing international passengers must pay a 600 rupee ($12) Airport Development Fee, and domestic passengers 100 rupees ($2). This is incorporated into the ticket price.

Airport Overview:

Mumbai airport is the main entry point to India and handles 25 million passengers a year. It was leased to a private operator in 2006 and has undergone major renovation and upgrade. New domestic terminals have been opened, along with a new integrated international terminal T2. T2 was inaugurated on January 10, 2014, and opened on February 12, 2014 for international flights. With the exception of low cost airlines, domestic flights will shift to the new terminal in 2015. Low cost airlines will utilize domestic Terminals 1A and 1C. Terminal 1B will be decommissioned and used for commercial establishments such as hotels.

Airport Terminals:

Mumbai airport has the following terminals:

  • Terminal 1A - Domestic departures check-in and arrivals (Air India and Alliance Air).
  • Terminal 1B - Domestic departures check-in and arrivals (all other domestic airlines, specifically Jet, IndiGo, Go Air, and Spice Jet).
  • Terminal 1C - Links Terminal 1A and 1B. Is a holding area for passengers before departure. Also has a food court.
  • Terminal 2 - International departures and arrivals.

All About the New Terminal 2:

Terminal 2 has four levels. Those currently operating are Level 1 Transport, Level 2 International Arrivals, and Level 4 International Departures. Cars and taxis can directly access the terminal from the new Sahar Elevated Road, which provides seamless connectivity from the Western Express Highway. Motorbikes, auto rickshaws, and buses will need to take a dedicated lane through the existing Sahar road.

Unlike other Indian airports, security checks take place before immigration at T2 -- not after. This will enable passengers to place items that fail the security check into their check-in baggage. One of the highlights of T2 is a grand museum that showcases Indian art along a long wall. The roof of T2 is also unique. It's been inspired by dancing white peacocks.

Airport Facilities:

  • The new Terminal 2 has 188 check-in counters, 60 immigration counters for departing passengers and 76 immigration counters for arriving passengers, 52 boarding bridges (up from 20), 47 escalators, 73 elevators, 10 baggage carousels, 21,000 square meters of retail space, and a parking lot for 5,000 cars.
  • There are no exclusive airline lounges at T2. Business and first-class travelers will all share a common lounge.
  • Free wireless Internet is available in both domestic and international terminals.
  • Passengers with special needs are catered for by reserved parking slots, ramps, lifts and bathrooms. Wheelchairs and attendants are available inside the terminals.
  • Money exchange counters and ATMs inside the terminals.

Airport Shuttle Bus:

The international and domestic terminals are located around five kilometers (three miles) apart. There's a free shuttle bus, which departs every half hour or so. Time taken to travel between the terminals is around 20 minutes.

Transport and Hotel Transfers:

The easiest way to get to your hotel is by taking a prepaid taxi from Level 1 of the new Terminal T2. The fare to south Mumbai (Colaba) is around 400 rupees ($8). Luggage charges are additional. Hotel pick-ups are available from Level 2. Prepaid taxis are also available at the domestic terminal. The counter is located near the exit of the arrivals area. Bus services are also available from the airport.

Alternatively, Viator offers convenient private airport to hotel transfers, easily bookable online, from $29.

Travel Tips:

The international terminal is busiest at night, while the domestic terminal is busy during the day. Delays from runway congestion are a big problem at Mumbai airport. Flights are often delayed 20-30 minutes because of this. Mumbai airport often causes confusion to travelers because both the international and domestic terminals, while being located in separate suburbs, are named Chhatrapati Shivaj International Airport. If your ticket for a domestic flight states that it's departing from the international airport, this does not mean the international terminal. Make sure you do go to the domestic terminal.

Unfortunately the new T2 is plagued by mosquitoes, so do be prepared to deal with them if you're traveling through there at night.

Where to Stay:

Unfortunately Mumbai airport doesn't have any retiring rooms, however there are plenty of airport hotels in the vicinity. This guide to Mumbai airport hotels will point you in the right direction of the best places to stay for all budgets.

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