It's no secret that the quality of food served on Indian Railways trains has been declining for a while now. However, it seems that it's reached a new (and horrific!) low.
According to this news report, a passenger recently found a cooked rat in his veg biryani aboard the Sarvodaya Express. What makes it even worse is that the passenger was a strict vegetarian Gujarati, who was returning from a pilgrimage. Apparently, hundreds of other pilgrims had also ordered the biryani.
It's alarming to say the least! I usually eat Indian Railways food on the train, but I don't think I'll be doing so in future.
Indian Railways introduced a complaint line for its catering service a few years ago. However, this news report of a newly introduced toll-free complaint line gives a different number. It now seems to be 1800-111-321. The previous number was 1800-111-139. Maybe the old complaint line was so inundated with calls, Indian Railways had to add another one!
Do you have any bad experiences of Indian Railways food to share?