It's no secret that the quality of food served on Indian Railways trains has been declining for a while now. However, it seems that it's reached a new (and horrific!) low.
According to this news report, a passenger recently found a cooked rat in his veg biryani aboard the Sarvodaya Express. What makes it even worse is that the passenger was a strict vegetarian Gujarati, who was returning from a pilgrimage. Apparently, hundreds of other pilgrims had also ordered the biryani.
It's alarming to say the least! I usually eat Indian Railways food on the train, but I don't think I'll be doing so in future.
Indian Railways introduced a complaint line for its catering service a few years ago. However, this news report of a newly introduced toll-free complaint line gives a different number. It now seems to be 1800-111-321. The previous number was 1800-111-139. Maybe the old complaint line was so inundated with calls, Indian Railways had to add another one!
Do you have any bad experiences of Indian Railways food to share?

It’s really disgusting to read about this. I truly agree with you on this that the quality of travelling in passenger trains is declining.
But on the other hand, there are trains that redefine the luxurious standards of hospitality. India Luxury Train are a group of train franchise allowing tourists a great opportunity of experiencing the majestic hospitality.
its very bad news for every traveller, this news down the reputation of Incredible India
ehh. . . . . phew…me too strict vegetarian and good bye pantry cars
Im surprised that Ms Cook doesn’t get a tummy ache after eating railway food!!
Thankfully Ms Cook has a very strong stomach.
(Although roadside dhaba food has on occasion been disagreeable). There are limits though!
I have seen this several times ,i travel often from Bangalore to Manmad by train but hardly dare to eat pantry food. I carry food from home ,if not possible i order through http://merafoodchoice.com/ which I trust !
I agree that this is very disgusting. But, Should it be published on about.com? because it really hurts my country or any country image, if it is happened in other as well.
I am disappointed by railways and about.com as well.
Hi Rahul, I expected that publishing the post may offend someone. However, in the interests of tourist hygiene and health safety, I feel it’s important that people are made aware of the matter so that they can make the decision to get their food elsewhere if they wish. Personally, I usually eat Indian Railways food. This concerns me enough to buy food from the stations or take my own food in future though.